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      2. FAQs

      How To -- Create General Change Request in EB

      • Click Add Change Request
      • Find Client
       
      • Click General Change
       
      • Add your change description. Be detailed.
      • Add a file if needed
      • Always use mypayroll@paynw.com Do not use your personal or work email.
      • This General Change request can be used for updating client contacts or just for informational notes (creating a new plan and they may see a lot of movement of employee's enrolling and dis-enrolling)