FAQs

• TTOC Codes for Tipped Employees
• PayKonnect FAQs
• Document Management Overview
• Document Management Overview Chart
• Internal Summary & FAQ: 2026 W-2 Overtime Premium Reporting
• How to- One-time Equifax Report Setup for Enrolled Clients
• TLM Profiles At A Glance
• HR Profiles At A Glance
• Hiring Manager Security Setup
• How to Setup Managed Cost Centers (TLM)
• Year End: 2% Shareholder Insurance (S-Corp)
• Year End: Group Term Life
• Bonus Payment Checklist
• Payroll Imports
• Year End: Auto Allowance
• Meals
• Year End: Moving Expenses (Qualified & Non-Qualified)
• Year End: Non-statutory Stock Options
• Age-Banded Benefit Plans: Questions for Clients
• Setting up SFTP Delivery for a Data Export
• Multiple State Tax Jurisdiction Setup
• How To - Configure Charts and Graphs in the New Desktop UI
• Lockout Reason Codes
• FAQ -- Coverage Types for Benefit Plans
• FAQ - Work Comp Codes in Jobs
• FAQ -- Commonly Used Benefit Equation Functions
• WFR FAQ -- Use Salary At
• How To - Add Succession Planning Profiles and Default Metrics
• How To - Configure Courses/Certifications
• How To - Configure Degrees
• How To - Configure Vehicles
• How To - Add a Succession Planning Profile to an Employee
• How To - Add an EIN for HR
• How To - Configure Asset Types
• How To - Configure Assets (Property)
• How to -- Configure COBRA Plans
• How To - Configure Incident Types
• How To - Configure Training Profiles
• How To - Enable and Configure New easyBackgrounds
• How To -- Add ESS Self Service Messages in Benefit Profiles
• How To -- Configure Benefit Profiles
• How To -- Add Plans to the Benefit Profile
• How To -- Configure Benefit Plans
• How To -- Configure Benefit Plans with Proration of Premiums
• How To -- Configure Benefit Waived Reasons
• How To -- Configure Increase/Decrease Benefit Premiums Based on Specific Criteria
• How To -- Configure Job Change Reason Codes
• How To -- Configure Life Change Event Types
• How To -- Set Up Benefit Profile Settings
• How To -- Set Up HR Settings Tab (Global Settings)
• How To -- Set Up the Jobs Widget
• How To -- Configure Education Levels
• How To -- Configure Incident Workflows
• How To - Configure Competencies and Core Values
• How to - Configure Performance Review Workflows
• How To --Configure Hiring Stages
• How To -- Configure Applicant Communication Templates
• How To -- Configure Applicant Groups
• How To -- Configure Job Application Statuses
• How To -- Enable eQuest in Job Requisitions
• Internal Demo of Advanced Scheduler
• Recap and Funding Report - Final Amounts for Guaranteed Funds to Wire
• Applicant Tracking UI Conversion
• Advanced Scheduler Training Video (Internal)
• All HR Action Requests
• Smart Dates in Reports
• Signature Settings
• New TLM Features Setup (Timesheets/TOR)
• Guide for Downloading the Mobile App HCMToGo
• Payroll Only Process Quick Reference and Guide
• Payroll And Time Prep Process New View
• Getting Started with Ready Connect - Assigning Role Profiles
• Advanced Scheduler Related Security Settings
• Highlight Missed or Missing Punches on the Start/End Type Timesheet
• Minimum Wage Makeup Earning Code
• Enabling Manager Replacement to Reassign Time Related To Do Items to New Manager
• Pay Statement Types Overview
• Washington Long Term Care - Exempting Employees with Valid Waivers
• Loss Reasons-Who Files QE YE
• ACH Credit Limit Process
• Oregon Tax: Metro Supportive Housing Tax
• Salaried Base Comp Calculation
• Embark (Oregon College Savings Plan)
• Common Errors when Executing Accruals
• Accruals - Rolling Back vs Zeroing Out
• Applicant Preboarding Process
• 1099 State Tax Setup
• Unmask Social Security Numbers Security Profile Settings
• Communication Template: Add Locations (Labor Law Poster Compliance)
• Communication Template: Update / Confirm Contact Info (Labor Law Poster Compliance)
• Communication Template: ePoster Service for Remote Staff
• Communication Template: Order More Posters (Labor Law Poster Compliance)
• Labor Law Poster Compliance Product / Portal Training
• HR Core Configuration Guides from ReadyConnect
• Communication Template: Combo Add Extra Posters OR Locations (Labor Law Poster Compliance)
• Communication Template: Returned Order (Labor Law Poster Compliance)
• Communication Template: ePoster Service for Remote Implementation Email
• Client Communication: Free Labor Law Poster with New Update Service
• Unmask Direct Deposits Security Profile Settings
• Complete Your Enrollment: Labor Law Poster w/ e-updates
• Off Cycle Payroll Request Process
• Time Off Team Views Security Settings
• Middleware Installation instructions - Printer
• 401k Match Not Working
• Manual Checks
• IRS Sites Regarding Compensation Limits for 401k
• Following up on After Hours Calls Process and Schedule
• Client Exit Process
• Extra Fields - Adding Effective Dates
• Tax Deposit Semi-Weekly Schedule and $100,000 Wire Requirements
• Bank and Finance Settings (12/2022)
• Bank Change Checklist and Instructions - INTERNAL USE ONLY (12/2022)
• OBC vs. Direct Checks
• ePoster Service PayNW Implementation Process
• New Hire Reporting: How It Works
• Product Team Help and Team Support Tickets (UKG/Kronos Support Cases and Enhancement Requests)
• Scheduler Guides
• Resource Guides - Employee
• Partnering with PayNW
• Resource Guides - Payroll Admin
• Resource Guides - Time Management
• Resource Guides - Benefits and ACA
• Resource Guides - HR Admin
• Resource Guides - Schedule Management
• Setup Guide for Missing SOC Code Report Notifications
• Historical Timesheets Corrections and Retro Pay
• Editing an SOC report for a client - Emailed Report - Missing SOC Codes
• Bank Status Updates - 2023
• Internal Demo Videos
• Accruals 1.0 Setup Guide
• Login As Employee Feature
• Kiosk Mode Client Guide and Security Setup
• How to Create a Pop Up for Clients (Partner Admin Only)
• Resource Guides - General Admin
• Policy: Sending Personally Identifiable Information via "Feedback" within the UKG Ready System
• Policy: Voice Verify and Written Authorization
• Client Communication Template: API Integration / Web Services Inquiries
• EverythingBenefits Open Enrollment Timeline
• EverythingBenefits PreOrder Information and Setup Instructions
• Single Sign-On (SSO) --- Start Here ---
• How To -- Add an EB Support Case
• Benefit Renewal Process - Update Benefit Plans (In Progress)
• Updating EAR
• Parent Admin
• Configuring New Time Off for Payroll
• Setting Up Salaried Employees to Clock Time and Have Only Overtime Hours Pull Into Payroll
• Creating a Custom Column that adds up other columns on TLM report
• How to Conduct an Account Review
• Account Review Sample Introduction Email
• New Retirement Plan Profile Build Questions for Client
• NSF/Returned Debit Transaction Process
• Web Clock Settings / Mobile Quick Punch
• UKG Community HR and Payroll Resource Library
• Troubleshooting: Session Expired before Max Inactive Time, Logout Reasons
• How To -- Create Daily Rules and Work Schedule Profiles
• TeamText Broadcast Messaging FAQs
• How to Avoid Potential Filing Errors and Penalties for Missing/Incorrect Names/SSNs
• Employment Verification Service - Equifax - The Work Number
• NFC Tag FAQS
• How To Copy Admin Dashboard 2.0 (Temp) Layout Profile To A New Company
• Template- NoahFace Client Initial Communication
• How to Setup E-Comp Pay As You Go
• API Web Services & Integrations: Adding a New Service / OAuth Account
• REQUESTING/SENDING SECURE EMAIL
• LMS IMPLEMENTATION PROCESS
• Internal/Data Integrity/Applied for FAQ