Start Here: API Web Services & Integrations

What is the API Web Services & Integrations product?

This product is used for creating an integration between the PayNW HCM system and another platform the client uses.  PayNW creates the integration gateway or door via a service account and then a client is responsible for building the integration or using their own resources to do so.

How does it work?

The product team will create an 'OAuth Service Account' along with a username, secret, security access, and group access.  This information allows another party to then pull or push data via the API to or from the system accordingly.

How do client's signup?

Email acknowledgement of $250 setup fee and ongoing $15 per month charge.
See sample communication template.

How to code tickets related to API Web Services & Integrations?

Related tickets can be assigned to the category of 'API Assistance'. 

Who the ticket is assigned to will vary:

General Questions: Service Rep

Implementation: Product / Implementation

Technical Questions / Consultation: Product Team

Troubleshooting Issues: Product Team / IT

What resources are available to our clients?

Rest API Guide: https://secure.saashr.com/ta/docs/rest/public/ - Technical developer guide for building the integration.

Who is responsible for creating the API Access?

Product or Implementation.